Jobs for English Writer

Research Communications Senior Writer

High salary

Service Writer/Advisor

Buckeye Complete Auto Columbus, OH

Job Description Job Description Salary: 70K - 95K Job description ARE YOU A CUSTOMER SERVICE/SALES ROCKSTAR? ARE YOU BURNED OUT? DO YOU TAKE PRIDE IN BEING YOUR BEST IN CUSTOMER INTERACTIONS? LOOKING FOR A PLACE TO CALL "HOME"? Looking for experienced Service Advisor who is energetic, friendly and career-minded for our busy Automotive Repair shop. We deliver exceptional customer service, so we need someone who is people-oriented, enjoys selling, problem solving, and making people happy. We are a busy, family-owned, automotive repair shop with a great team that is expanding. This is a career, not just a job where you may have been treated like a number. Amazing pay plan with no ceiling on commissions with excellent benefits. Fantastic support structure with the best technicians in the area. Looking for someone who wants to move up and assist with creating and implementing polices and procedures for maximum efficiency while maintaining a positive work atmosphere. We love self-motivated people who are solution-oriented looking for the best to be their best self. This position is for a very busy location, so we must hire someone with Service Writer experience. Only serious inquiries please. Purpose & Objective: The Service Advisor role is very important to the success of our business. The primary job of this position is selling customers the recommended services and repairs made by the technicians based on the customers needs, goals, and desires. This role also assists in the administrative and customer service aspects of the business. Primary Job Responsibilities and Duties: Sales: Advising customers on needed repairs and service based on their needs goals and desires, using company guidelines and best practices Understanding and communicating customer's concerns to technicians Answering customer's questions and concerns as well as keeping customers informed of their vehicle's status while in the shop Dispatch repairs and parts to technicians and assisting with the work flow process Customer Service: Assist customers by answering questions and inquiries over the phone, via email, text and in person Administrative: Create invoices for clients using the company process, help process part orders/returns, dispatch repairs/parts as needed. Other tasks: Fill in on tasks as needed to maintain the flow of the shop. Examples: Could be: running a shuttle, checking out customers, cleaning the bathroom or showroom, picking up a part, or any other task that can be safely completed which is needed. Minimum Qualifications: Sales Experience: Must have at least 3years experience in automotive repair sales. Customer Service: Must have experience dealing directly with the public in a customer service aspect Organizational & Focus Skills: Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions. Computer Knowledge: Must possess a working knowledge of how to use a Windows computer. This includes the ability to type or dictate at least 30 words per minute, operate a cursor, view a computer monitor, operate an email account, and use common office software such as word processing and spreadsheet programs. We will teach you the point of sales system Communication Skills: Must be able to communicate in English fluently, both in verbal and in written form. This includes the use of a telephone. Math Skills: Must possess ability to count. Must know how to perform basic math functions using a calculator. Physical Demands: Must be able to get in and out of various vehicles without assistance Must be able to drive a motor vehicle with passengers with a valid drivers license Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Job: Full Time Monday-Friday Salary: Starting at $70,000 commission with no ceiling WHY WORK FOR US: Local Columbus business since 2015 Top-Rated Online Presence Exceptionally equipped and well maintained shop Company paid Alternative Health Care Fun, Active and positive work environment Excellent ongoing training and development Tech Savvy Great clientele and networking Opportunity for performance-based pay increase Competitive wage & Bonuses Benefits: 401(k) 401(k) Matching Dental Insurance Vision Insurance Employee Discount Alternative Health Care Life Insurance Paid Time Off Professional Development Assistance

Work Life Balance

Service Writer

BATTH TRUCKING INC Columbus, OH

Job Description Job Description Benefits: Bonus based on performance Company parties Competitive salary Free uniforms Opportunity for advancement Paid time off Job Summary : The Service Writer acts as the communication bridge between customers and the diesel repair team. They are responsible for scheduling repairs, ensuring excellent customer service, and accurately documenting vehicle issues and repair needs. The ideal candidate has strong organizational skills, knowledge of diesel engines, and the ability to multitask in a fast-paced environment. Responsibilities : Customer Interaction: - Greet customers in a professional and friendly manner, ensuring a welcoming environment. - Discuss vehicle issues with customers, collect detailed information, and document symptoms and concerns accurately. - Provide clear estimates for repair and service costs, explaining any necessary work to customers. - Communicate repair updates and timelines, addressing customer questions or concerns. Service Coordination: - Create work orders and distribute them to technicians with all necessary information. - Prioritize and schedule repair work based on urgency and shop capacity. - Ensure accurate documentation of work performed, parts used, and technician time. - Monitor the progress of repairs and follow up with technicians to meet deadlines. Technical & Administrative Tasks: - Maintain knowledge of diesel engines, systems, and common repairs to effectively communicate with technicians and customers. - Order parts and supplies as needed, verifying availability and pricing. - Review completed repairs for accuracy and proper documentation before invoicing customers. - Process payments and manage invoicing efficiently. Customer Service Excellence: - Address complaints or disputes professionally and work to resolve them to the customers satisfaction. - Maintain strong relationships with customers, promoting repeat business. - Suggest preventative maintenance or future services based on vehicle history. Qualifications : - Experience: - 2+ years of experience in a similar service writer role, preferably in a diesel repair or automotive shop. - Knowledge of diesel engines and repair processes is highly preferred. - Skills: - Strong communication and interpersonal skills. - Organizational and multitasking abilities to manage multiple work orders. - Proficiency in service management software (e.g., Mitchell, RO Writer, or equivalent). - Basic understanding of accounting or invoicing. - Education: - High school diploma or equivalent required; technical training or certifications in diesel or automotive repair is a plus. Work Environment : - Primarily office-based, but occasional work in the repair area may be necessary. - Fast-paced environment with frequent interruptions. Schedule: - Full-time position with flexibility to work weekends or overtime as needed. 55 hours per week, saturday included. Salary: - Competitive, based on experience, salary of $800 - $1200 per week, commensurate with experience.

Service Writer

Auto Systems Centers (Midas) Columbus, OH

Job Description Job Description Auto Systems Centers is an Employee owned company (ESOP) and is also the worlds largest Midas Franchisee in the Midas chain. Every Team member receives company stock (after first full fiscal year) every year; HUGE!!! Our company culture is all about taking care of our Teams (people) so they can take care of our customers (Take care of People and People will take care of you) Our Goal is to make every Team member feel "Valued" and carry out their "Purpose" each and every day. Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do. Midas has a rich history and an iconic name in automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge. We are about "TEAM": Our Team member benefits include: 5-day work week; Family Friendly hours for our Team No Sundays and everyone is on a 5 Day work week. Paid Holidays Paid Time Off after 6 Months Health, Dental, Vision, Prescription & Life Insurance 401K with Matching Funds (Dollar to Dollar match) Advancement Opportunities Employee tool purchase program Great Weekly Pay We cover uniform expenses. We are looking for people that have a Great Attitude, Great Attendance and want to be a part of a winning Team!

Service Writer/Advisor

Buckeye Complete Auto Columbus, OH

Job Description Job Description Salary: 90K - 130K Job description ARE YOU A CUSTOMER SERVICE/SALES ROCKSTAR? ARE YOU BURNED OUT? DO YOU TAKE PRIDE IN BEING YOUR BEST IN CUSTOMER INTERACTIONS? LOOKING FOR A PLACE TO CALL "HOME"? Looking for experienced Service Advisor who is energetic, friendly and career-minded for our busy Automotive Repair shop. We deliver exceptional customer service, so we need someone who is people-oriented, enjoys selling, problem solving, and making people happy. We are a busy, family-owned, automotive repair shop with a great team that is expanding. This is a career, not just a job where you may have been treated like a number. Amazing pay plan with no ceiling on commissions with excellent benefits. Fantastic support structure with the best technicians in the area. Looking for someone who wants to move up and assist with creating and implementing polices and procedures for maximum efficiency while maintaining a positive work atmosphere. We love self-motivated people who are solution-oriented looking for the best to be their best self. This position is for a very busy location, so we must hire someone with Service Writer experience. Only serious inquiries please. Purpose & Objective: The Service Advisor role is very important to the success of our business. The primary job of this position is selling customers the recommended services and repairs made by the technicians based on the customers needs, goals, and desires. This role also assists in the administrative and customer service aspects of the business. Primary Job Responsibilities and Duties: Sales: Advising customers on needed repairs and service based on their needs goals and desires, using company guidelines and best practices Understanding and communicating customer's concerns to technicians Answering customer's questions and concerns as well as keeping customers informed of their vehicle's status while in the shop Dispatch repairs and parts to technicians and assisting with the work flow process Customer Service: Assist customers by answering questions and inquiries over the phone, via email, text and in person Administrative: Create invoices for clients using the company process, help process part orders/returns, dispatch repairs/parts as needed. Other tasks: Fill in on tasks as needed to maintain the flow of the shop. Examples: Could be: running a shuttle, checking out customers, cleaning the bathroom or showroom, picking up a part, or any other task that can be safely completed which is needed. Minimum Qualifications: Sales Experience: Must have at least 3years experience in automotive repair sales. Customer Service: Must have experience dealing directly with the public in a customer service aspect Organizational & Focus Skills: Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions. Computer Knowledge: Must possess a working knowledge of how to use a Windows computer. This includes the ability to type or dictate at least 30 words per minute, operate a cursor, view a computer monitor, operate an email account, and use common office software such as word processing and spreadsheet programs. We will teach you the point of sales system Communication Skills: Must be able to communicate in English fluently, both in verbal and in written form. This includes the use of a telephone. Math Skills: Must possess ability to count. Must know how to perform basic math functions using a calculator. Physical Demands: Must be able to get in and out of various vehicles without assistance Must be able to drive a motor vehicle with passengers with a valid drivers license Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Job: Full Time Monday-Friday Salary: Starting at $90,000 commission WHY WORK FOR US: Local Columbus business since 2015 Top-Rated Online Presence Exceptionally equipped and well maintained shop Company paid Alternative Health Care Fun, Active and positive work environment Excellent ongoing training and development Tech Savvy Great clientele and networking Opportunity for performance-based pay increase Competitive wage & Bonuses Benefits: 401(k) 401(k) Matching Dental Insurance Vision Insurance Employee Discount Alternative Health Care Life Insurance Paid Time Off Professional Development Assistance

Best Match

Pocket-lint - Android Auto Writer

Valnet Tech Sites Columbus, OH

Job Description Job Description This position will operate on a remote, freelance basis. Applicants must be located in the US or Canada. Pocket-lint is looking for writers to cover relevant and up-to-date informative tech content, in a fast-paced, collaborative environment. Pocket-lint is a trusted global authority on all things consumer tech. We offer news, reviews, buyer's guides, deals, opinion, and video on the latest tech hardware and gadgets -- from phones and wearables to TVs and smart home devices and much more. We’re looking for people with expertise in writing content on Android Auto . Job Responsibilities Ability to contribute reliably and consistently ( buyer’s guides, tutorials, reviews, features, comparisons, deals, and news ) under tight deadlines. Willing to input work into our in-house CMS, as well as find and format images, according to our guidelines. Stay up to date on the latest tech news, products and updates. Coordinate with the editorial team for assignments and feedback. Application Requirements CV Cover Letter (tell us why you want to write for us!) 2-3 tech articles you've written that demonstrate your writing abilities Applicants must have a self-starter attitude and possess the following requirements Relevant experience in writing and editing in the English language. Ability to think analytically; applauding or criticizing aspects of the news source. Expert knowledge in Android Auto . The hiring team at Pocket-lint will get back to you as soon as possible if we think you'd make a solid addition! Powered by JazzHR sDhguFGmVH

Posted 18 hours ago

Full-Time Service Writer / Manager

FLEET FORCE LLC Columbus, OH

Job Description Job Description Benefits: Competitive salary Employee discounts Flexible schedule Health insurance Paid time off Training & development Fleet Force is seeking a dedicated Full-Time Associate with experience in the automotive industry and a strong drive, sales, and organizational skills. If you have good computer skills, leadership skills, and have prior experience in auto parts, we invite you to apply. Responsibilities: Manage Your Team: Lead a team of mechanics to ensure quality work, honesty in diagnostics, and accuracy in documentation of work performed. Inventory Management : Receive and accurately allocate incoming inventory items. Scheduling : Schedule daily work and plan our weekly production. Customer Relations : Build and maintain strong, trust-based relationships with our valued customers through honesty and integrity. Preparation : Equip your team for high performance and ensure their success. Warehouse Maintenance : Maintain cleanliness and organization of the warehouse daily. Delivery Services : Be readily available to receive local deliveries as needed. Requirements and Skills: Knowledge: Must have knowledge of vehicle maintenance, including parts, diagnostics, and automotive mechanical systems. Computer Proficiency : Possess proficient computer skills to navigate and operate various applications. Leadership Experience : Previous experience in strategic management, team building, and problem solving. Sales: Ablity to win our customer confidence and trust Customer Service : Exceptional customer service skills. Physical Capability : Able to lift or move products weighing up to 50lbs. Drivers License : Be able to drive company and customers vehicles. Team Player : Willing to contribute to various tasks to support objectives. Organizational Skills : Outstanding organizational skills with meticulous attention to detail. Preferred but not required: Valid CDL (Commercial Drivers License) Advanced Computer Skills Exceptional Diagnostic Abilities Job Details: Automotive experience required, no exceptions. Position : Full-time (salary) Schedule : Monday to Friday, 9:00 am - 6:00 pm, day shift, no weekends. Location : In-person Requirements : Valid drivers license and insurable on our policy. Benefits: Employee Discount Health Insurance Stipend Vacation Pay Professional Development Assistance ASE Certification Program Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Gahanna, OH 43230: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) License/Certification: Valid Driver's License: A valid driver's license is required. Applicants should have a clean driving record, with no history of DUI or moving violations exceeding 20 mph over the posted speed limit. Fleet Force offers the opportunity to be part of a rapidly growing company and work within a collaborative team environment. Qualified candidates are encouraged to apply as we do not discriminate based on any characteristic protected by law. Come be a part of our team!

Service Writer

Crete Carrier Columbus, OH

LOOKING FOR STABILITY? HOW ABOUT SECURITY? WHAT ABOUT OPPORTUNITY? COME JOIN A WINNING TEAM! For more than 50 years, Crete Carrier has valued both hard work and work-life balance. As a family owned business, we appreciate our employees and respect their contributions to our ongoing success. We offer employees STABILITY and a place to thrive in their careers. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Crete Carrier is at the heart of the transportation industry! Coordinates the equipment repair process by writing and assigning repair work orders. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Creates and assigns repair work orders. * Assists drivers with equipment repair requests. * Keys invoice information and issues purchase orders within approved limits. * Audits work orders for completeness and accuracy. * Contacts vendors to schedule warranty repairs and follows up on services provided. * Performs minor repairs on equipment as needed. * Ensures regular maintenance and cleanliness of premises. * Receives/carries out instructions. * Maintains regular and predictable attendance. KNOWLEDGE, SKILLS, AND ABILITIES * Communicates effectively. * Exhibits ability to read, write, talk, and hear; add, subtract, multiply, and divide; and lift and/or move up to 50 pounds as required. * Uses computers and software programs proficiently. EDUCATION AND/OR EXPERIENCE Associate's degree; or one to two years of related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver's license, Class A CDL preferred Forklift Certification WORK ENVIRONMENT The nature of the environment is one in which the employee may come in contact with outside weather conditions, vibrations, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, excessive noise levels, and extreme cold or extreme heat. OTHER Safety shoes (composite or steel toe) required

Automotive Service Writer

Alpha Automotive Columbus, OH

Alpha Automotive is looking for an Automotive Service Writer to join our rapidly growing team! Here at Alpha Automotive , we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealership repair shops and providing them with an elevated level of personalized service each and every time. We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair! As a Service Writer , a typical day may include the following: Advising customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer"'s specifications Acting as a liaison between the technician and customers Answer service calls, set and confirm appointments Establish long-term positive relationships with customers This career may be for you if: You have outstanding customer service skills You are extremely organized You thrive in a fast paced work environment You're team oriented and self-motivated Benefits include: Training & competitive pay Dental, vision, life & disability insurance Paid time off after a year of service

Experienced Automotive Service Writer

Alpha Automotive Columbus, OH

Alpha Automotive is looking for high energy, experienced Automotive Service Writer to join our rapidly growing team! This position will start as part-time, with potential to move to full-time. Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealership repair shops and providing them with an elevated level of personalized service each and every time. We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair! As a Service Writer, a typical day may include the following:Advising customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer's specificationsActing as a liaison between the technician and customersAnswer service calls, set and confirm appointmentsEstablish long-term positive relationships with customersThis career may be for you if:You have outstanding customer service skills You are extremely organizedYou thrive in a fast paced work environment You're team oriented and self-motivatedBenefits include: Training & competitive payPaid time off after a year of service

Ticket Writer

Caesars Entertainment Columbus, OH

· Provide a top tier level of customer service that encourages customers to come back repeatedly · Ensure you adhere to all the rules and regulations set forth by the company and the Gaming Control Board · Become familiar with our betting options and be able to strike up conversations with customers regarding those options · Work to resolve customer disputes/complaints and escalate to direct supervisor when needed · Be a positive team member and work collaboratively with other team members and your leadership team · Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and standards · Other duties as assigned What You Will Need: · Must have basic computer knowledge (Email, MS Excel, internet, etc.) · Must have a minimum of 1 year of cash handling experience in a work setting · H.S. Diploma, GED, or equivalent preferred · 21+ years of age or older · Successfully pass a background check · Able to obtain a gaming license from the Department of Gaming and other jurisdictions where deemed necessary · High level of customer service · Ability to work a flexible schedule: nights, weekends, and some holidays is preferred · Present yourself in a professional manner · Strong communication skills, both written and verbal · Ability to do simple math · Understanding and a responsibility to adhere to all compliance requirements set forth by the company and Gaming Control Board Physical Requirements: · Must be able to stand for extended periods of time · Must be able to lift, pull or push 25 lbs. · Must be able to write for extended periods of time · Must be able to twist, bend or reach with no significant boundaries · This position may be exposed to a smoke-filled environment About Us Behold! Caesars Sportsbook is here, and we’re proud to be a part of Caesars Entertainment—the number one gaming company in the world with over 80 years of sports betting expertise. At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It’s the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service. As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we’re creating new and exciting opportunities for you to be a part of our empire and make an impact. Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember—We Are All Caesars! Job Info Job Identification 61519 Job Category Retail Sportsbook Posting Date 12/10/2024, 07:40 PM Locations 6000 S High St, Columbus, OH, 43207, US (On-site) #J-18808-Ljbffr

Technical Writer

Collabera Columbus, IN

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer’s needs, but also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit www.collabera.com to learn more about our latest job openings. Awards and Recognition Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description A Fortune 500 manufacturing giant is looking urgently for a Technical Writer who will write technical materials, such as equipment materials, appendices, or operating and maintenance instructions. The candidate will also be responsible for organizing, editing, and maintaining technical records and files. NOTE: Recent graduates are also welcome to apply for this position! Industry: Fortune 500 manufacturing giant Job Title: Technical Writer Location: Columbus, IN 47201 Key Responsibilities: Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. Maintain records and files of work and revisions, owning the needed documentation for assigned tasks. Confer with clients to establish technical specifications and determine subject material to be developed for publication, working with SMEs on the content that needs to be captured for documentation purposes. Qualifications Required Education, Experience & Skills: A Bachelor's degree is a requirement for this position, as it confirms the level of dedication and maturity of the candidate. Minimum of 2 years of relevant working experience in technical writing is required. Basic knowledge of media production, communication, and dissemination techniques and methods. Basic knowledge of principles and methods for curriculum and training design. Additional Information If you want to know more and apply, please connect with: Niraj Singh 973-939-0172 #J-18808-Ljbffr

Service Writer

Midas International, LLC Columbus, OH

Auto Systems Centers is an Employee owned company (ESOP) and is also the world's largest Midas Franchisee in the Midas chain. Every Team member receives company stock (after first full fiscal year) every year; HUGE!!! Our company culture is all about taking care of our Teams (people) so they can take care of our customers (Take care of People and People will take care of you). Our Goal is to make every Team member feel "Valued" and carry out their "Purpose" each and every day. Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do. Midas has a rich history and an iconic name in automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge. We are about "TEAM": Our Team member benefits include: 5-day work week; Family Friendly hours for our Team No Sundays and everyone is on a 5 Day work week. Paid Holidays Paid Time Off after 6 Months Health, Dental, Vision, Prescription & Life Insurance 401K with Matching Funds (Dollar to Dollar match) Advancement Opportunities Employee tool purchase program Great Weekly Pay We cover uniform expenses. We are looking for people that have a Great Attitude, Great Attendance and want to be a part of a winning Team! #J-18808-Ljbffr

Sr Technical Writer

BSASPEC Columbus, OH

Looking for a gifted technical writer for project documentation around Corporate Planning and Budgeting as well as Regulatory applications. Need someone who is professional and comfortable talking to various hierarchical levels and has high collaboration skills. Expert knowledge in the documentation of Business Process Mapping would be helpful as well. Responsible for providing IT Applications and business units with the highest quality documentation that supports the needs for SDLC and end-user documentation. Responsible for the quality of the content of documentation created by others. Performs editing of documents for spelling, grammar, and content accuracy and readability. Ensures that documents follow the style guide laid out in the organization. Develops and maintains standards for documentation styles and templates. Prepares outline of contents and written text. Coordinates layout and organization of manuals and other documents. Exceptional communication and relationship management skills. Communication skills must include advanced technical writing skills and the ability to simplify complex topics for lay audiences. Responsible for the preparation of resource estimates, evaluations, and recommendations. Demonstrate advanced problem solving, troubleshooting, resolution, communication, and customer service skills. Clarifies direction; mentors and trains employees to perform their jobs effectively. Principal Accountabilities: Understands complex IT and user requirements and able to translate into technical and end-user documentation. Exhibits/applies advanced level proficiency in one or more large-scale assignments spanning multiple functional areas. Exhibits expert level knowledge of one or more specific IT areas to enable the writer to serve as the highest skilled resource for the technical writers. Promotes adherence to corporate standards, policies, enabling characteristics, and ethics. Acts as a role model for self-development by visibly seeking feedback on own effectiveness and by learning new competencies. Stimulates enthusiasm in both individuals and groups. Encourages decision making at the lowest appropriate level. Advocates personnel development and cross-training and understands the importance of including these programs in the planning of assigned processes/projects. Motivates the highest level of employee engagement. Provides timely employee performance feedback. Minimum Requirements: Nine or more years of related experience. A Bachelor Degree OR equivalent combination of education and/or experience. #J-18808-Ljbffr

Sr. Scientific Writer

Forge Biologics Inc. Columbus, OH

About Forge Forge, a member of Ajinomoto Bio-Pharma Services, is a gene therapy development engine, focused on enabling access to life-changing gene therapies and helping bring them from idea into reality. We partner with innovators in the gene therapy community: scientists, physicians, biotech/pharma companies, and patient groups. We bring expertise in gene therapy manufacturing and therapeutics development to the table, helping to champion teams that are navigating the long road from the lab bench to the bedside. Our goal is simple but vital to patients living with disease, and we take it seriously. With a patient-first approach, we are forging new models for working together to better accelerate these transformative medicines to reach those who need them the most. Forge is based in Columbus, Ohio, in a 200,000 square foot facility known affectionately by team members as the Hearth. The Hearth is a custom-designed cGMP facility dedicated to AAV manufacturing and hosts scalable, end-to-end manufacturing services. About The Role This position supports the Quality Control department in developing clear, accurate, and well-organized technical documentation. Working cross-functionally, this role will produce critical documents, ensure formatting consistency, and assist in refining content for ease of understanding and compliance with GxP standards. The ideal candidate thrives in a collaborative, compliance-focused environment and has the attention to detail necessary for quality documentation in a CDMO setting. What You'll Do Draft, review, and update product documentation such as sampling plans, specifications, COAs, COTs, stability protocols, and reports. Write and edit methods, SOPs, qualifications, validations, and tech transfer documentation using clear, plain language. Organize and streamline procedures and forms for improved usability and comprehension. Collaborate closely with QC, QA, and SMEs across all departments to stay informed of laboratory processes and technologies. Ensure consistent formatting, structure, and style across various documents and documentation types. Lead projects independently to ensure that material is complete and accurate: Maintain a comprehensive project list to ensure timely completion. Translate complex technical information from SMEs into clear, well-organized content. Identify redundancies, gaps, and inconsistencies in documents, consulting with relevant SMEs to resolve. Communicate with clients as needed to verify and clarify information. Aide in training analysts in updates to the documents and procedures, such as creating slides and other written tools as needed. Track documentation throughout its lifecycle stages, from initial drafts through final approvals. Maintain a quality-driven approach in aligning documentation with regulatory standards and audit requirements. Conduct periodic reviews to identify improvements and standardization opportunities in documentation practices. Provide expertise in technical writing best practices and mentor junior team members as needed. What You'll Bring 2-3 years experience in a GxP lab environment, or advanced degree in a relevant scientific field. Demonstrated expertise in technical writing, copy-editing, and document formatting. Strong written and verbal communication skills, with the ability to engage with technical and non-technical stakeholders. Skilled in translating scientific and technical information into clear, concise, and compliant documentation, ensuring alignment with regulatory standards and internal quality requirements. Experience teaching and/or training scientific material and processes. Strong technical aptitude, including demonstrated experience in applying scientific reasoning to solve complex problems. Experience with biopharmaceutical testing, laboratory procedures, and drafting and following written testing methods. Self-driven and proactive, with a strong ability to work independently while effectively collaborating with cross-functional teams in a fast-paced setting. Proven ability to manage multiple priorities in a dynamic environment, adapting quickly to evolving project needs and timelines. Exceptional organizational and time-management skills to efficiently prioritize tasks, balancing short-term demands with long-term project goals. Familiarity with document management systems and knowledge of Quality Control documentation processes is a plus. Work Environment and Physical Demands This position works in both a laboratory environment and typical office environment where the physical work demands will vary depending on the specific tasks and duties required of the job. The employee will be stationary (standing/sitting) for extended periods of time. Employees regularly wear personal protective equipment based on the task being performed. Must be able to work in a confined space, such as a clean room or laboratory environment. Ability to identify small details within the field of vision, distinguish between different colors, and accurately identify objects within a specific area. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned. Life at Forge We are a team of diverse, driven and passionate people working together to trailblaze a new model for how we make medicines to treat patients with genetic diseases. Our team members use their creativity and talent to invent new solutions, meet new demands, and offer the most effective services in the industry. #J-18808-Ljbffr

Sr. Scientific Writer

Forge Biologics Columbus, OH

About Forge Forge, a member of Ajinomoto Bio-Pharma Services, is a gene therapy development engine, focused on enabling access to life changing gene therapies and helping bring them from idea into reality. We partner with innovators in the gene therapy community: scientists, physicians, biotech/pharma companies, and patient groups. We bring expertise in gene therapy manufacturing and therapeutics development to the table, helping to champion teams that are navigating the long road from the lab bench to the bedside. Our goal is simple but vital to patients living with disease, and we take it seriously. With a patient-first approach, we are forging new models for working together to better accelerate these transformative medicines to reach those who need them the most. Forge is based in Columbus, Ohio, in a 200,000 square foot facility known affectionately by team members as, the Hearth. The Hearth, is a custom-designed cGMP facility dedicated to AAV manufacturing and hosts scalable, end-to-end manufacturing services. About The Role This position supports the Quality Control department in developing clear, accurate, and well-organized technical documentation. Working cross-functionally, this role will produce critical documents, ensure formatting consistency, and assist in refining content for ease of understanding and compliance with GxP standards. The ideal candidate thrives in a collaborative, compliance-focused environment and has the attention to detail necessary for quality documentation in a CDMO setting. What You'll Do Draft, review, and update product documentation such as sampling plans, specifications, COAs, COTs, stability protocols, and reports Write and edit methods, SOPs, qualifications, validations, and tech transfer documentation using clear, plain language Organize and streamline procedures and forms for improved usability and comprehension Collaborate closely with QC, QA, and SMEs across all departments to stay informed of laboratory processes and technologies Ensure consistent formatting, structure, and style across various documents and documentation types Lead projects independently to ensure that material is complete and accurate: Maintain a comprehensive project list to ensure timely completion Translate complex technical information from SMEs into clear, well-organized content Identify redundancies, gaps, and inconsistencies in documents, consulting with relevant SMEs to resolve Communicate with clients as needed to verify and clarify information Aide in training analysts in updates to the documents and procedures, such as creating slides and other written tools as needed Track documentation throughout its lifecycle stages, from initial drafts through final approvals Maintain a quality-driven approach in aligning documentation with regulatory standards and audit requirements Conduct periodic reviews to identify improvements and standardization opportunities in documentation practices Provide expertise in technical writing best practices and mentor junior team members as needed What You'll Bring 2-3 years experience in a GxP lab environment, or advanced degree in a relevant scientific field Demonstrated expertise in technical writing, copy-editing, and document formatting Strong written and verbal communication skills, with the ability to engage with technical and non-technical stakeholders Skilled in translating scientific and technical information into clear, concise, and compliant documentation, ensuring alignment with regulatory standards and internal quality requirements Experience teaching and/or training scientific material and processes Strong technical aptitude, including demonstrated experience in applying scientific reasoning to solve complex problems Experience with biopharmaceutical testing, laboratory procedures, and drafting and following written testing methods Self-driven and proactive, with a strong ability to work independently while effectively collaborating with cross-functional teams in a fast-paced setting Proven ability to manage multiple priorities in a dynamic environment, adapting quickly to evolving project needs and timelines Exceptional organizational and time-management skills to efficiently prioritize tasks, balancing short-term demands with long-term project goals Familiarity with document management systems and knowledge of Quality Control documentation processes is a plus Work Environment and Physical Demands This position works in both a laboratory environment and typical office environment where the physical work demands will vary depending on the specific tasks and duties required of the job. The employee will be stationary (standing/sitting) for extended periods of time. Employees regularly wear personal protective equipment based on the task being performed. Must be able to work in a confined space, such as a clean room or laboratory environment. Ability to identify small details within the field of vision, distinguish between different colors, and accurately identify objects within a specific area. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned. Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Life at Forge We are a team of diverse, driven and passionate people working together to trailblaze a new model for how we make medicines to treat patients with genetic diseases. Our team members use their creativity and talent to invent new solutions, meet new demands, and offer the most effective services in the industry. Forge's core values lay the foundation for H.O.P.E. It provides us a common purpose that we all understand, work towards and live by. H ARDWORKING - We work hard and smart, making a persistent and determined effort toward success. Working hard, with focus and desire is the key. O PEN - We strive to be approachable, actively listen and encourage others to contribute and speak up. We positively offer and receive constructive feedback. P URPOSE DRIVEN - We are passionate about working towards and delivering on our mission to manufacture gene therapies. E NGAGED - We are fully absorbed by and enthusiastic about our work and take positive action to further Forge's vision, mission and goals. We've Got You Covered We take the health and happiness of our employees seriously and are consistently evaluating new ways to make our benefits truly Un FORGE ttable. Health, Dental, and Vision insurance that starts on your first day at Forge, with 90% of premiums covered for team members as well as dependents Flexible PTO (plus 14 paid company holidays) Annual bonus for all full-time employees 401(K) company match Fully-stocked kitchen with free food/drinks 12 weeks of paid parental leave - additional discount programs include childcare support & dependent care Employee Assistance Program Wellness benefits (financial planning services, mental health counseling, employer paid disability) Professional & Personal development resources - LinkedIn Learning, a dedicated training staff in-house, mentoring opportunities & access to leadership development coaches #J-18808-Ljbffr

Lead Technical Writer

TEKsystems Columbus, OH

TEKsystems Lead Technical Writer in Columbus, Ohio Description The Lead Technical & Business Writer will create, edit, and maintain high-quality documentation that meets applicable standards and is appropriate for its intended audience. This role involves working closely with cross-functional teams, including developers, product managers, and executive leadership, to ensure clarity and consistency in all technical and business documentation and presentations. Your ability to evaluate, analyze, and comprehensively deliver complex information will make you an ideal candidate. TECHNICAL SKILLS Must Have Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field. Minimum of 5 years of experience in a technology field. Minimum of 7 years of experience in the Financial industry. Minimum of 7 years of experience in technical writing, focusing on both technical and business documentation. Strong understanding of technical concepts and the ability to explain them clearly to non-technical audiences. Excellent written and verbal communication skills. Ability to provide reference material of prior work examples. Proven ability to prioritize and meet deadlines. Proven ability to thrive in a fast-paced environment without supervision. Proven experience in technical writing and documentation for audiences with varying levels of technical expertise. Proven experience in comprehending and translating technical information for general audiences and c-suite level communications. Demonstrated ability to present technical material in a classroom setting, presentation, or video conference. Strong proficiency in PowerPoint and storytelling. Strong attention to detail and the ability to work independently and as part of a team. Results-driven approach and problem-solving ability. Familiarity with Agile development methodologies is a plus. Nice To Have Knowledge of programming languages and software development processes. Experience with creating multimedia content, such as videos and interactive tutorials. Certification in technical writing or related fields. Key Responsibilities: Develop and maintain comprehensive documentation, including user guides, technical manuals, business process documents, and executive presentations. Determine the clearest, most consistent, and logical way to present information for optimal reader comprehension. Collaborate with subject matter experts to gather information and ensure content accuracy and completeness. Translate complex technical concepts and business processes into clear, concise, and user-friendly documentation. Review and edit content created by other team members to ensure consistency and adherence to style guidelines. Manage multiple documentation projects simultaneously, ensuring timely delivery and high-quality output. Conduct usability testing and gather feedback to continuously improve documentation quality. Stay updated with industry trends and best practices in technical writing and business communication. Assist in scheduling, planning, and tracking documentation to meet deadlines and final product publish dates. Skills: Technical writing, Technical documentation Experience Level: Pay and Benefits: The pay range for this position is $50.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a hybrid position in Columbus, OH. Application Deadline: This position is anticipated to close on Jan 31, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr

Engineering Technical Writer

Abbott Columbus, OH

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: ABOUT ABBOTT Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. This position works out of our Columbus, Ohio plant location in the Abbott Nutrition Division. Our Nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac, PediaSure, Pedialyte, Ensure, and Glucerna – to help them get the nutrients they need to live their healthiest lives. The Columbus Plant is Abbott’s first manufacturing facility in the world, making us a leader in science-backed nutrition products. Working here, you’ll be part of a family that works together to produce quality products that make a difference and help keep consumers nourished at every stage of their lives. WORKING AT ABBOTT At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Production areas that are clean, well-lit and temperature-controlled Training and career development , with onboarding programs for new employees and tuition assistance Financial security through competitive compensation, incentives and retirement plans Health care and well-being programs including medical, dental, vision, wellness and occupational health programs, Medical Benefits start day 1 Vacation – 120 hours of accrued vacation (1st yr is prorated) + vacation buy program + 3 personal days + 10 paid holidays Retiree Healthcare program Robust 401(k) retirement savings with a generous company match Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A stable company with a record of strong financial performance and history of being actively involved in local communities. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. THE OPPORTUNITY The CAPA (Corrective and Preventative Action) Process Analyst: Progresses investigations through the CAPA system in support of non-CAPA organizations. Works closely with other functional areas with the use of investigational tools, to determine the root cause of any nonconformity, ensure that CAPA plans address root causes, and ensure that CA/PAs are implemented to facilitate the rapid, compliant, introduction of new/improved products, processes, and systems. Works to ensure that actions are on time, thorough, complete, meet the needs of the business and customers, and that required standards and/or procedural requirements are met. Is an effective member of a multifunctional team, ensuring that all communications, interpersonal interactions, and business behaviors are consistent with the Abbott Code of Conduct. RESPONSIBILITIES Evaluates and progresses the timely completion of CAPA system activities, including effectiveness checks, raised for nonconformances, potential non-conformances, and/or deviations, as output from the division’s Quality System. Facilitates the investigation process to ensure that root/potential causes are appropriate and implement effective actions to reduce the occurrence/recurrence of the nonconformance. Maintains the effectiveness of the CAPA system records to ensure audit-readiness for internal and external quality system audits within the area. Ensures all CAPA-related documentation is managed in a complete, clear, concise, and controlled manner. Supports a work environment that ensures team effectiveness by demonstrating full cross functional team support that complies with Corporate and regulatory requirements. Supports the attainment of division goals and objectives. Accountable to the Quality Organization for achieving mutually agreed upon objectives. Supports other organizations in the management of their CAPA actions and provide additional confidence that investigations are initiated and completed in a complete, concise, and timely manner; and that viable corrective actions are identified and implemented to address any non-conformances. The CAPA System is a key inspection focus of worldwide regulators and auditors. The system must be usable, simple, sustainable, and well maintained. Failure to comply with the primary objectives of this role can result in negative impact to the business such as observations, warning letters, de-certification, or product recalls. Decisions and recommendations made by this position impact quality decisions for marketed products and the division’s Quality System. SHIFT This role is 1st shift, Monday - Friday. QUALIFICATIONS Knowledge of FDA Quality System Regulations (QSR) and/or ISO13485 is preferred. Able to apply strategic and quality logic and project management skills to investigation activities ensuring appropriate investigations are conducted. Good project management skills to deliver an effective service in a timely manner. Attention to detail to ensure accuracy of work that forms part of the Quality System documentation. Good written and oral communication skills to ensure effective and succinct report generation, and effective communication with staff at all levels of the organization. Able to work independently. Ability to understand and accurately translate technical information for a general audience. Excellent problem-solving ability and attention to detail. Technical knowledge of liquid packaging equipment used in the medical/nutritional industry. Society of Technical Writers certification a plus. Portfolio of technical writing samples for review required. Experience leading detailed investigations to determine root cause of failures in a manufacturing environment. Experience using Root Cause Analysis Tools for troubleshooting (5 Whys, Fishbone Diagrams, Fault Tree Analysis, DMAIC process, FMEAs, Process Mapping, etc.) EDUCATION Bachelor’s in engineering preferred. 2-3 years of technical writing experience. The base pay for this position is $57,300.00 – $114,700.00. In specific locations, the pay range may vary from the range posted. JOB FAMILY: Operations Quality DIVISION: ANSC Nutrition Supply Chain LOCATION: United States > Columbus : Columbus Plant ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Not specified MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day). Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf #J-18808-Ljbffr

Engineering Technical Writer

Abbott Laboratories Columbus, OH

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. ABOUT ABBOTT Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. This position works out of our Columbus, Ohio plant location in the Abbott Nutrition Division. Our Nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac, PediaSure, Pedialyte, Ensure, and Glucerna – to help them get the nutrients they need to live their healthiest lives. The Columbus Plant is Abbott’s first manufacturing facility in the world, making us a leader in science-backed nutrition products. Working here, you’ll be part of a family that works together to produce quality products that make a difference and help keep consumers nourished at every stage of their lives. WORKING AT ABBOTT At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Production areas that are clean, well-lit and temperature-controlled Training and career development , with onboarding programs for new employees and tuition assistance Financial security through competitive compensation, incentives and retirement plans Health care and well-being programs including medical, dental, vision, wellness and occupational health programs, Medical Benefits start day 1 Vacation – 120 hours of accrued vacation (1st yr is prorated) + vacation buy program + 3 personal days + 10 paid holidays Retiree Healthcare program Robust 401(k) retirement savings with a generous company match Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A stable company with a record of strong financial performance and history of being actively involved in local communities. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. THE OPPORTUNITY The CAPA (Corrective and Preventative Action) Process Analyst: Progresses investigations through the CAPA system in support of non-CAPA organizations. Works closely with other functional areas with the use of investigational tools, to determine the root cause of any nonconformity, ensure that CAPA plans address root causes, and ensure that CA/PAs are implemented to facilitate the rapid, compliant, introduction of new/improved products, processes, and systems. Works to ensure that actions are on time, thorough, complete, meet the needs of the business and customers, and that required standards and/or procedural requirements are met. Is an effective member of a multifunctional team, ensuring that all communications, interpersonal interactions, and business behaviors are consistent with the Abbott Code of Conduct. RESPONSIBILITIES Evaluates and progresses the timely completion of CAPA system activities, including effectiveness checks, raised for nonconformances, potential non-conformances, and/or deviations, as output from the division’s Quality System. Facilitates the investigation process to ensure that root/potential causes are appropriate and implement effective actions to reduce the occurrence/recurrence of the nonconformance. Maintains the effectiveness of the CAPA system records to ensure audit-readiness for internal and external quality system audits within the area. Ensures all CAPA-related documentation is managed in a complete, clear, concise, and controlled manner. Supports a work environment that ensures team effectiveness by demonstrating full cross functional team support that complies with Corporate and regulatory requirements. Supports the attainment of division goals and objectives. Accountable to the Quality Organization for achieving mutually agreed upon objectives. Supports other organizations in the management of their CAPA actions and provide additional confidence that investigations are initiated and completed in a complete, concise, and timely manner; and that viable corrective actions are identified and implemented to address any non-conformances. The CAPA System is a key inspection focus of worldwide regulators and auditors. The system must be usable, simple, sustainable, and well maintained. Failure to comply with the primary objectives of this role can result in negative impact to the business such as observations, warning letters, de-certification, or product recalls. Decisions and recommendations made by this position impact quality decisions for marketed products and the division’s Quality System. SHIFT This role is 1st shift, Monday - Friday QUALIFICATIONS Knowledge of FDA Quality System Regulations (QSR) and/or ISO13485 is preferred. Able to apply strategic and quality logic and project management skills to investigation activities ensuring appropriate investigations are conducted. Good project management skills to deliver an effective service in a timely manner. Attention to detail to ensure accuracy of work that forms part of the Quality System documentation. Good written and oral communication skills to ensure effective and succinct report generation, and effective communication with staff at all levels of the organization. Able to work independently. Ability to understand and accurately translate technical information for a general audience. Excellent problem-solving ability and attention to detail. Technical knowledge of liquid packaging equipment used in the medical/nutritional industry. Society of Technical Writers certification a plus. Portfolio of technical writing samples for review required. Experience leading detailed investigations to determine root cause of failures in a manufacturing environment. Experience using Root Cause Analysis Tools for troubleshooting (5 Whys, Fishbone Diagrams, Fault Tree Analysis, DMAIC process, FMEAs, Process Mapping, etc.) EDUCATION Bachelor’s in engineering preferred 2-3 years of technical writing experience The base pay for this position is $57,300.00 – $114,700.00. In specific locations, the pay range may vary from the range posted. #J-18808-Ljbffr

Senior Proposal Writer

K2M Design, Inc. Columbus, OH

Description K2M Design is seeking an experienced Senior Proposal Writer with specific expertise in the AEC (Architecture, Engineering, and Construction) industry to lead our proposal development efforts and secure new business opportunities. The ideal candidate will have a proven track record of crafting compelling, persuasive proposals for complex architectural and engineering projects. If you are a Senior Proposal Writer and believe in Building Relationships Based on Trust and Results - we need you! Position is located in any of K2M's offices, hybrid flexible, or fully remote for the right candidate. Position Mission: As a Senior Proposal Writer, you will lead the entire proposal development process, from initial strategy to final submission. Your advanced writing and editing skills will be essential in translating complex technical information into clear, persuasive narratives that resonate with both technical and non-technical audiences. A strong grasp of AEC industry knowledge is vital, as you'll be collaborating closely with architects, engineers, and project managers to accurately represent our capabilities and innovative solutions. Responsibilities (subject to change, modification as needed) are as follows, but not limited to: Lead the end-to-end proposal development process, from initial strategy to final submission, focusing on AEC industry-specific requirements Collaborate with architects, engineers, project managers, and other subject matter experts to gather information and develop winning content Write, edit, and proofread proposal sections, ensuring clarity, consistency, and alignment with client requirements in the AEC sector Manage proposal timelines and coordinate team efforts to meet deadlines Develop and maintain proposal templates, boilerplate content, and best practices specific to architectural and engineering services Assist Subject Matter Experts in the creation, writing, editing, and publishing of industry white papers and blogs. Assist and/or lead in the creation of internal and external written content to be used for marketing, on the website, social media campaigns, marketing brochures, and pamphlets. We are looking for positive contributors to our culture , that are passionate about meeting the demanding needs of our clients, and add value and impact through expertise - all in turn contributing to the growth of K2M. K2M's Benefits and Perks: Competitive Pay : Profit based bonus plan, matched 401k plan Time off : 10 paid annual holidays, plus Open PTO to balance work and life Health Insurance : Medical, dental and vision benefits, plus life and short term disability Empowered People : a fundamental principle built into our business, flexible schedule, casual work environment, contagious accountability Requirements Bachelor's degree in English, Journalism, Communications, Architecture, or related field 5+ years of experience in proposal writing, specifically in the AEC industry or with Architectural Design Services APMP (Association of Proposal Management Professionals) certification, a plus Knowledge of AEC industry trends, terminology, and project delivery methods Exceptional writing, editing, and proofreading skills with the ability to convey complex technical concepts clearly Strong project management abilities and attention to detail Proficiency in Microsoft Office suite and Adobe InDesign, required Ability to work under pressure and manage multiple projects simultaneously Demonstrated success in winning AEC contracts through effective proposal writing Familiarity with government contracting processes for architectural and engineering services Experience in responding to RFPs, RFQs, SF330s, and similar solicitations in the AEC industry #J-18808-Ljbffr